Refund Policy

At Dream Quiz, we value our users and strive to provide a fair and enjoyable experience. Please read our refund policy carefully to understand how it applies to your use of the Dream Quiz app.

1. Refund Eligibility:

Refunds are generally not provided for in-app purchases, including but not limited to entry fees for contests.
Refunds will only be considered in cases of accidental or unauthorized transactions, technical errors, or other circumstances deemed appropriate by Dream Quiz.

2. In-App Purchases:

Contest entry fees and any in-app purchases made within Dream Quiz are non-refundable under normal circumstances.
Users are responsible for ensuring the accuracy of their in-app purchases, and Dream Quiz is not liable for any mistaken transactions.

3. Unauthorized Transactions:

If you believe there has been an unauthorized transaction on your account, please contact our support team immediately at [support@dreamquiz.com].
We will investigate and, if necessary, take appropriate actions, which may include issuing a refund.

4. Technical Issues:

In the event of technical errors or glitches within the app that significantly impact the user experience, Dream Quiz may, at its discretion, issue refunds or provide compensation. Users are encouraged to report technical issues promptly to our support team.

5. Disputes and Appeals:

If you feel there are exceptional circumstances warranting a refund, you may submit an appeal to our support team at [support@dreamquiz.com].
Appeals will be considered on a case-by-case basis, and decisions will be at the discretion of Dream Quiz.

6. Contacting Support:

For any refund-related inquiries or concerns, please contact our support team at support@dreamquiz.live.
Provide detailed information about the issue, including transaction details and a clear description of the circumstances.

7. Changes to Refund Policy:

Dream Quiz reserves the right to modify or update the refund policy at any time without prior notice. Users are encouraged to review the refund policy periodically for any changes.

8. Governing Law:

This refund policy is governed by and construed in accordance with the laws of [your jurisdiction]. By using the Dream Quiz app, you agree to abide by this refund policy. If you do not agree with any part of this policy, please refrain from using the app.

For any additional information or clarification, please contact us at support@dreamquiz.live.